Frequently Asked Questions

• How far is the Quality Inn Plaza from the airport?
A: The hotel is just minutes away from the Orlando International Airport.


• Is the hotel close to the major attractions?
A: Yes! The hotel is within 10 minutes to Universal Orlando, SeaWorld and 15 minutes of the Walt Disney World Resort.

•Can I smoke at the Quality Inn Plaza
A: No Smoking allowed inside the guest rooms or in the public areas of the hotel. Outdoor smoking area are provided.

• How can I obtain tickets to the attraction, like Universal Orlando and SeaWorld?
A: Our Guest Services Desk is happy to assist guests with arranging attraction tickets or book your Universal Orlando tickets online in advance of your arrival.


• Are there shuttles to the airport and area attractions?
A. Complimentary scheduled shuttles to: Universal Orlando, SeaWorld and Wet N Wild.
Please note: Reservations are required and made at the Guest Services Desk on day of arrival.

B. Regular Shuttle service to: Orlando International Airport and all attractions for a nominal fee. Shuttles can be arranged by the Guest Services Desk in each hotel's lobby

Approximate Rates: (Round Trip):
- Walt Disney World - International Drive hotels- approximately $15 per person.
- Airport shuttle - approximately $32 per person
- Airport taxi - $28 - $35 each way for up to 7 people.
Make reservations with Town and Country by calling toll free: 1-888-363-1185, 1-800-443-0032 or 1-800-448-0171

• What other services does the Guest Services Desk provide?
A: They can handle restaurant reservations, car rental, excursions and shuttles to the airport (fee) and area attractions. Tickets to most area attractions and dinner theatres may also be arranged.

• What are check-in and check-out times?
A: Check-in is at 4 p.m., check-out is by 11 a.m. Late check-out is available; a fee may apply.

• What are my dining options?
A: Hotel offers onsite buffet meals in the Plaza Garden Restaurant, as well as light meal selections in our Lite Bite Deli and Mini-market, or Zebra's Sports Bar.

In addition, be sure to try:
Shogun - Authentic Japanese Steakhouse with Teppanyaki dining at the Rodeway Inn International.
Jack's Place - Great Steaks and Seafood surrounded by the world's largest collection of autographed celebrity caricatures at the Rosen Plaza Hotel, located right next door.
Everglades Restaurant - let your good taste run wild with steaks, seafood and regional specialties in a themed setting that captures the mysterious beauty of Florida's Everglades, in the Rosen Centre Hotel, located just minutes away.
Calla Bella - Escape to the countryside of Tuscany at Rosen Shingle Creek’s upscale Italian Bistro featuring Italian classics, with Mediterranean and American inspiration, accompanied by a diverse list of top quality wines.
A Land Remembered - Named after the novel by Patrick Smith, serving lunch and dinner of Florida's favorite dishes. This legendary restaurant will offer the quiet elegance of a Florida past.

• Do your restaurants offer specials for families or seniors?
A: Yes. We have a 25% senior discount as well as a Kids Eat FREE Program.

• Are there any other on-site entertainment options?
A: Yes. We offer a video arcade, 3 swimming pool, live entertainment & Karaoke in ZEBRA's, cable TV with pay-per-view movies, lounges, golf, tennis and children's playgrounds.

• Where can I keep my travelers cheques and other valuables?
A: In-rooms safes are available at no charge.

• May I bring my pet?
A: Pets are welcome: (fee. See General pet policy)

• Do you have non-smoking or ADA-compliant rooms available?
A: Yes, all rooms are Non-Smoking.

• Do you have rooms with refrigerators or microwaves?
A: Yes, both are included , free in all rooms, together with a coffee maker, iron, ironing-board, hairdryer, radio alarm clock and safe.

• What are parking arrangements?
A: All hotels offer ample free parking with plenty of room for buses and RVs as well.

• Does the hotel have laundry facilities and offer dry cleaning services?
A: Yes, hotel has self-serve laundry facilities. For valet and dry cleaning or laundry service, please contact the front desk.

•Does the hotel have a work-out facility?
A: Not on-site, however, guests may use our sister hotel, the Rosen Plaza's located just next door at no charge.

• What credit cards are accepted?
A. Hotels accepts Visa, MasterCard, American Express, Discover, Diners Club/Carte Blanch, Encore and JCB.

• Does the hotel offer business services?
A. Faxing, copying and shipping are available at the Business Centre. In addition, two high-speed computer workstations are available for rent. (NOTE: boxes shipped to hotel for guest receipt will incur a handling charge. Please contact hotel Business Center for details and pricing).

• Does the hotel have high-speed Internet access?
A. HS Connections are available in guestrooms for a nominal fee. Complimentary wireless is available in all guest rooms and throughout the hotel.

• Does the hotel have Bell Services?
A. Bell Services can be pre-arranged for groups, however there is no Bell Stand in the lobby. Luggage carts are available for guest use and baggage can be stored in Business Center if you arrive before your room is ready, or if you have a late flight.